Labour Behind the Label

Boohoo: Pay back your workers and go transparent


Nov 20


Black Friday 2020 is here – a national day of shopping frenzy when cheap mark ups see hundreds of thousands of shoppers drawn to buy. Online fashion brand Boohoo are set to make a big advertising push. Will you join the campaign to tell them to pay their workers back for their unpaid wages, and get them to publish where their factories are?


Sign the petition today by visiting the campaign’s spoof website www.boowho.org
NB. button will take you to an exterior campaign spoof website

Boohoo’s £3.50/hr workers are owed millions in back pay

Boohoo workers are having their wages stolen from them. Workers in Leicester are owed million of pounds in back pay after years of £3.50/hr work, which has established itself as a norm in the Leicester industry. This illegal exploitation has led to mass profits for Boohoo who have used the cheap manufacturing to build their business into a multi-million-pound profit engine.

Boohoo’s profits have soared in the pandemic, despite media exposes on poor factory conditions. Profits in the first half of 2020 rose by 51%, as Boohoo made £68.1m in profits in the six months to 31 August. Meanwhile, many other high street brands saw huge losses. The question we are made to ask when faced with these figures is was this margin made on the back of illegal work and who is being made to pay? 

Boohoo must #GoTransparent

For years Boohoo have refused to say where their clothes are made yet anecdotally, we know that Boohoo source upwards of 70% of the product coming out of Leicester factories. Repeated studies have shown that clothes made in Leicester are made by workers on illegally low wages, working hugely long hours, paid through false pay slips and double records. During the pandemic, undercover investigations found furlough fraud, workers forced to come into factories even when ill, cramped and unsafe conditions, as well as £3.50/hr pay. All the while, Boohoo’s one inhouse auditor responsible for checking factory conditions was put on furlough… Boohoo must be honest about where its clothes are made and publish a supplier list without delay. This is the first step to change.

What do we want Boohoo to do?

If Boohoo is actually committed to addressing issues in its supply chain as they say, it needs to make sure that it is honest about the impact it has had on workers who have been making its clothes. Workers must be paid back in full for the wage gap between what they have been paid and the minimum wage, and boohoo must immediately publish a list of its factories to put on record the places where its clothes have been made and are being made now. 

We are calling on Boohoo to Boohoo to:
1. Commit to ensure workers who have made their clothes receive at least the minimum wage for the work they have done.
2. Halt any practices of cutting and running from suppliers unless all worker concerns and backpay issues have been first remediated
3. Give union access at all their suppliers going forwards to improve worker representation and monitoring of conditions
4. Publish their supplier list and sign the transparency pledge now, without delay.
5. Sign the wage assurance statement to show a commitment to paying your workers and improving social security going forward.

Take Action!

1. Sign the petition

We need your help to make sure that the workers producing Boohoo clothing are treated fairly. Sign the petition here to ask boohoo to pay its workers properly and publish its factory list, then share it with friends.

2. Send Boohoo an Instagram message

Take to social media and tell @boohoo to #PayYourWorkers and #GoTransparent. Workers are owed millions in unpaid wages and Boohoo must pay the people who have made their clothes properly for the work they have done. Keeping supply chains secret further hides exploitation and illegal wages in the fashion industry. You can download images to share here and see the campaign instagram for inspiration here.

3. Whatsapp Boohoo’s complaints line

Boohoo have a whatsapp chat channel. You can use it to ask them questions about workers’ rights and their factories. Go to https://wa.me/443333110802 on your phone and it should link to a whatsapp to start talking.


Further reading